Curriculum Vitae
Personal Details
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Name: Jane C. Mitchell
Date of Birth: 12th May 1968
Address: on request
Telephone: on request
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E-mail: [email protected]
Marital Status: Single
Driving License: Full and clean |
Personal Profile
I communicate well with people and I am able to adapt well to most situations.
I consider myself a reliable and conscientious person ready to take on
any challenge. I have recently bought a new house and much of my spare
time is spent in renovation work! At weekends I enjoy hill walking and
mountain biking and have climbed many of the Scottish mountains.
Education
1980-1986
Hyndland Secondary School, Glasgow. Higher English B Higher Mathematics
B Higher Chemistry A Higher Biology A Higher Geography B Higher Economics
A Higher Physics B O Grade French A
1986-1990
University of Glasgow 2 (ii) Honours Degree in Pharmacology including
one year of Computing & Statistics
Employment
1997-present
Abbey National Plc
Position: Senior Customer Service Advisor
Duties include: My main duty within my team is the supervision of seventeen
members of staff both full and part-time under the guidance of a team
manager. I am responsible for arranging the team rotas and ensuring that
all members of the team comply with financial regulations as well as being
kept up to date with policy changes within the Teleservice Centre. Recently
I have become involved in the training of new staff, listening to customer
calls and giving one to one coaching to improve the quality of customer
service. I am currently involved in a project promoting the use of the
Internet in company business and will be giving several presentations
on this to senior management.
1992-1997
Thistle Hotels Plc
Position: Accounts Department Manager
Duties included: My job consisted of the day to day management of the
small accounts department within the Thistle Glasgow hotel. I collected
and audited all departmental takings, which involved cash handling, reading
tills and the computerised accounting of hotel receipts.
1990-1992
E.I.L. International Position: Au-pair After graduation I worked in the
USA as an au-pair looking after two small children and then spent a further
year travelling around the States.
Referees
Miss. C. Rennie,
Department Manager,
Abbey National,
Elphinstone House,
West Regent Street,
Glasgow.
Tel: (0141) 335 0030 |